It happens. Whatnot is a big app with a lot of users on all over the world all at once. Glitches happen on every app, not just WN. So be prepared just in case, especially if you are on a raid train so you don’t derail the train!!
- Have a second device like a laptop nearby so you can try running items or raiding to the next seller on your second device.
- Have a backup plan for what you’ll do to entertain your audience if a glitch is taking a while to unglitch. Have some jokes to tell, tell personal stories, grab some trivia questions, teach about something you make or collect or love to sell.
- Invite someone in your audience (that you know) to co-host with you while you sort out technical difficulties. That person can talk to the chat, talk about what they sell and about their upcoming shows.
- If raiding won’t work…. you’ve tried typing /raid @….. into the chat or using the sellers tools button and it just won’t let you raid? Do a “Manual Raid”. Here’s how: tag the next person in your chat. Then ask your audience to click on that tag and view profile to see their show and go into their show. Ask them to put “RAID!” into the chat. Yes, we might lose a few viewers but c’est la vie!! Then you end your own show and go to that next sellers show and say hello!!
- Give yourself grace, don’t put yourself down if you had trouble running or raiding – it happens at some point to every single seller on every live selling platform. You are not alone!!